Making your numbers . . . better

Inside Sales

How should plans for telesales and renewal-business-only reps differ from standard direct rep plans?

Telesales generally comes in two big categories: inbound and outbound. Inbound reps are responding appropriately to the calls that come in, generally triggered by marketing of some kind (ads, promotions, etc.). Outbound reps target prospects and initiate contact themselves.

Tips for an incentive plan for lead generation roles

In some businesses the job of identifying qualified interested prospects is done by an inside lead generation role. When considering incentive compensation arrangements for these roles, these tips may be helpful…

Tips for an inside sales outbound call center comp plan

Many outbound call center roles depend on significant incentive compensation to maintain focus and reward appropriately, meaning the mix between fixed (base) and variable (commission) pay will be relatively more variable, even than many other sales roles.

Tips on putting together an incentive plan for inside sales

Any tips for putting together an incentive plan for “inside sales” employees? We are trying to get our employees into a “value-added selling” frame of mind (instead of price-point) and want to provide an incentive.

Incentive plans for inside sales can be complex, depending on the situation, what should I be on the lookout for?

Before diving into a plan design for inside sales, you must first answer two questions: (1) What type of inside sales are they doing? (2) Do they qualify for the 7i exemption or are they non exempt employee?